With our warehouse system we have multiple zones, and will have multiple pullers/pickers pulling product for the same order at the same time. This is listed as a 2-step process in SAP. We have noticed that on occasion (not consistently, but just some of the time) it will not allow 2 of our pullers to open 2 separate tasks that are associated with the same order (or reference number). It will block the puller if someone is already in another task for that particular reference number. This is in Outbound Logistics--> Task Control.
Any ideas on why this is happening?
Thank you in advance!
Danielle