Hi All,
Excuse me for such a daft question.
I have read in the below link:
If you were able to find out the root component from the log description, create a CSN message on the appropriate component (either BC-BMT-BPM-SRV or BC-BMT-BPM-DSK) and attach the trace details.
If you were not able to find out the root component, create a CSN message on the component BC-BMT-BPM-MON and attach the trace details.
What is a CSN message? What does CSN stand for?
Regards,
J